Xcel Energy Responsible By Nature

We appreciate your interest in Xcel Energy. We want to hear from you. Our website (www.xcelenergy.com) provides useful information about your bill, order/discontinue service, payment options, and saving energy.

24-hour Electric and Gas Emergency Contacts:

1-800-895-1999
1-800-895-2999

Email Us

You can email us with your comments. Due to the volume of email we receive, we may not be able to respond immediately to your concern, but we will handle your request in a timely manner. To report a Gas or Electric emergency, please call us at one of the phone numbers listed above instead of emailing us.

Phone Directory

Residential Customers	Phone Number
Billing & Service Inquiries*	1-800-895-4999
Product Sales and Information*	1-800-895-4999
Call Before You Dig	8-1-1
HomeSmart	1-866-VERY-SMART (837-9762)
Report a Streetlight Outage	1-800-960-6235
Spanish/Espanol*	1-800-687-8778
TDD/TTY (Speech/Hearing Impaired)*	1-800-895-4949

Business Customers	Phone Number
Billing & Service Inquiries*	1-800-481-4700
Product Sales and Information*	1-800-481-4700
Builder's Call Line	CO/MN/ND/SD/WI/MI 1-800-628-2121 TX/NM 1-877-354-6395
Call Before You Dig	8-1-1
Report a Streetlight Outage	1-800-960-6235

For more information on HomeSmart, Call Before You Dig and Reporting Streetlight Outages, please visit xcelenergy.com and click on the "Contact Us" link.

*Please call 612-330-5500 if you are calling from outside the United States.

Corporate Contacts	Phone Number
Corporate Employees or Departments	1-800-328-8226

Write Us

This address should be used for corporate correspondence unless you have another specific address.

Xcel Energy
414 Nicollet Mall
Minneapolis, MN 55401-1993

We encourage you to use the return envelope included with your bill. There are also many other ways to pay your bill, which you can find here.

If you do not wish to use these methods and do not have the envelope, please send your payment to this address:

Xcel Energy
PO Box 9477
Minneapolis, MN 55484-9477