We appreciate your interest in Xcel Energy. We want to hear from you. Our corporate website (www.xcelenergy.com) provides useful information about your bill, order/discontinue service, payment options, and saving energy.
24-hour Electric and Gas Emergency Contacts:
|
Electric Emergency/Power Outage
Gas Emergency/Gas Odor |
1-800-895-1999
1-800-895-2999 |
Email Us
You can email us with your comments or concerns. Due to the volume of email we receive, we may not be able to respond immediately, but we will handle your request in a timely manner. To report a Gas or Electric emergency, please call us at one of the phone numbers listed above.
Phone Directory
| Residential Customers | Phone Number |
| Billing & Service Inquiries* | 1-800-895-4999 |
| Product Sales and Information* | 1-800-895-4999 |
| Call Before You Dig | 8-1-1 |
| HomeSmart | 1-866-VERY-SMART (837-9762) |
| Report a Streetlight Outage | 1-800-960-6235 |
| Spanish/Espanol* | 1-800-687-8778 |
| TDD/TTY (Speech/Hearing Impaired)* | 1-800-895-4949 |
| Business Customers | Phone Number |
| Billing & Service Inquiries* | 1-800-481-4700 |
| Product Sales and Information* | 1-800-481-4700 |
| Builder's Call Line | CO/MN/ND/SD/WI/MI 1-800-628-2121 TX/NM 1-877-354-6395 |
| Call Before You Dig | 8-1-1 |
| Report a Streetlight Outage | 1-800-960-6235 |
*Please call 612-330-5500 if you are calling from outside the United States
| Corporate Contacts | Phone Number |
| Corporate Employees or Departments | 1-800-328-8226 |
Write Us
| Corporate Mailing Address | Payment Address |
|
This address should be used for corporate correspondence unless you have another specific address.
Xcel Energy |
We encourage you to use the return envelope included with your bill. There are also many other ways to pay your bill, which you can find here.
If you do not wish to use these methods and do not have the envelope, please send your payment to this address: Xcel Energy |